Yes, Gotham Steel pans come with a Lifetime Limited Warranty. The warranty covers any defect in material or workmanship but does not cover damage caused by misuse or abuse. The Lifetime Limited Warranty is non-transferable, which means that it applies only to the original purchaser.
If a manufacturing defect is found, Gotham Steel will, at its option, either repair or replace the product without charge. The warranty does not cover normal wear and tear, as determined by Gotham Steel, nor does it cover consequential or other damages that may result from the use of the product.
For any warranty claims, consumers should contact Gotham Steel directly at 1-800-223-5950. To make a claim, consumers must provide proof of purchase and a detailed description of the defect.
Why are my Gotham pans sticking?
It is likely that your Gotham pans are sticking due to a few different reasons. One of the most common causes is that the surface of the pan is not seasoned enough. If food does not easily release when cooked, you need to season the pan.
To do this, pour some cooking oil into the pan and use a paper towel to rub it around the cooking surface. Allow this to heat up for a few minutes and then wipe away the excess. Doing this a few times should help the surface of the pan become non-stick.
Another reason your food may be sticking is that the pan is not hot enough when cooking. Make sure to preheat your pan on the stove top with some oil before adding the ingredients. This helps the food to release more easily.
Lastly, using too much oil or butter can cause your food to stick. Try using just enough to coat the surface of the pan before adding ingredients. This should help prevent sticking.
How do you clean a burnt Gotham Steel pan?
To clean a burnt Gotham Steel pan, the safest and most effective method is to soak the pan in soapy water. Start by filling the pan with hot water, adding a few drops of a mild dish detergent and leaving it to soak for up to 1 hour.
Then, use a non-abrasive sponge or cloth to gently scrub away any burned or charred residue. If there is any stubborn, stuck-on residue, try filling the pan with water again, adding a few tablespoons of baking soda to the water, and soaking the pan for up to 2 hours.
After soaking, use the sponge or cloth to remove the residue. Once the pan is clean, rinse it out with hot water and dry thoroughly with a soft cloth.
Does vinegar help with burnt pans?
Yes, vinegar can be used to help with burnt pans. The acetic acid in vinegar can work to break down burned-on food and grime, making it easier to scrub away. To use vinegar to clean a burnt pan, fill it halfway with water, then add 1/4 cup of white vinegar.
Let the mixture sit for about an hour and then bring it to a boil for about 10 minutes. Turn off the heat and let the pan cool until it’s safe to handle. Use a sponge, scouring pad, or steel wool to scrub off the burned-on residue.
Rinse the pan with hot water and repeat if necessary. For stuck-on, caked-on grime, use a combination of elbow grease, a scouring pad, and the vinegar-water mixture. Additionally, adding a cup of baking soda to the boiling vinegar-water mixture can help break down burnt-on food, although the baking soda tends to make the pan rusty.
Can hydrogen peroxide clean burnt pans?
Yes, hydrogen peroxide can be used to clean burnt pans. To do so, fill the bottom of the pan with a solution of half water and half hydrogen peroxide, and let it sit for a few hours or overnight. The peroxide will break down any burnt residue on the pan and help release it from the pan’s surface.
When you come back, rinse the pan with warm soapy water, then scrub the burnt patches away with a scrubbing pad. If necessary, repeat the process until the pan is clean. Hydrogen peroxide is also non-toxic and safe to use in the kitchen, so it is a great option for cleaning burnt pans.
Do dryer sheets clean burnt pans?
No, dryer sheets do not clean burnt pans. They may temporarily mask the smell of a burnt pan, but they will not remove the charred material that has become stuck to the pan. To clean a burnt pan, first use a non-abrasive scrubber to remove as much of the burnt material as possible.
Then, fill the pan with warm soapy water, and let it sit for a few hours. After some time has passed, use a non-abrasive scrubber again to remove any remaining burnt material. If the burnt material is still persistent, use a metal-safe oven cleaner to loosen the material before trying to scrub it away.
Finally, rinse the pan, and dry it with a clean cloth.
How do I get the brown scorching off the bottom of my pans?
The best way to get brown scorching off the bottom of your pans is to soak them in a sink or bucket filled with hot, soapy water. Let them sit for several hours or overnight, then scrub the scorched bits off with a sponge or steel wool.
You may need to do a few rounds of soaking and scrubbing if the scorching is really stuck on. After you get the majority of it off, you can use a paste of baking soda and water to remove any leftover burned-on bits.
To keep your pans from getting scorched in the future, be sure to preheat the pan before adding oil or butter, and always use medium or low heat when cooking.
How do I get the black stuff off my burnt pan?
The best way to get the burnt or black stuff off of your pan will depend on the type of pan you have and the amount of buildup. For light buildup, you could try a combination of non-abrasive scrubber (such as a sponge or scouring pad) and a mild, non-abrasive soap and warm water.
Scrub with the soapy water in a circular motion, then rinse and dry. For tougher stained pans, you may need to try a more concentrated cleaner. White vinegar makes a great natural cleaner that is non-abrasive and can help break down stubborn stuck-on food and grime.
Boil a few cups of water with a few tablespoons of white vinegar in the pan and let it sit until the stains start to loosen. Then use a scouring pad, scrub brush, or coarse sea salt to loosen the rest and scrub away the burnt or black residue.
Rinse the pan and dry before using. If all else fails and you still have stubborn stains, try baking soda mixed with a small amount of water and scrub with a sponge. You may also want to avoid high temperature cooking or use a non-stick pan instead.
How do you get burn marks off a carbon steel pan?
To get burn marks off a carbon steel pan, first fill the pan with equal parts of water and white vinegar and bring it to a boil. Then, let the mixture cool down to room temperature. Next, use a scouring pad to scrub off any remaining charred residue.
If there are any stubborn bits, use a steel wool scrubber to help loosen them. Finally, hand wash the pan with warm, soapy water and dry it completely with a soft cloth. If the pan is still not free from burn marks, repeat the process and let the vinegar and water mixture boil for longer.
When should you throw away non-stick pans?
It is typically recommended that non-stick pans should be discarded when they become scratched or worn, as the coating may start to flake off into food. The non-stick features of the pan may also start to deteriorate over time.
If a pan’s performance is not living up to expectations, it may be time to replace it. Additionally, non-stick pans should be replaced after a few years of consistent use, even if the exterior and interior of the pan look okay.
This will help ensure that food is cooked properly and safely. Finally, always check the manufacturer’s instructions and be sure to follow any instructions they provide.
Can you use magic eraser on non-stick pans?
No, you should not use a magic eraser on non-stick pans. Magic erasers are slightly abrasive, which can scratch and damage non-stick surfaces. Scratches on the surface could lead to permanent damage and eventually, the pan may need to be replaced.
It is also possible for small pieces of magic eraser to be left behind in the pan, which could create an unpleasant flavor and odors.
For best results, you should use a soft sponge and non-abrasive cleanser to clean non-stick pans. This will help prevent damage to the pan, while leaving it clean and sparkling.
Does vinegar ruin non-stick pans?
No, vinegar does not necessarily ruin non-stick pans unless it is left there for too long. Vinegar is highly acidic, which means it can corrode surfaces if exposed to it for an extended period of time.
However, if vinegar is used in moderation and quickly wiped off of non-stick surfaces, such as a non-stick pan, it should not cause any damage. If unsure, it is best to test a small area of the pan before using vinegar as a cleaning agent to be sure it will not damage the surface.
Does Gotham Steel have a lifetime warranty?
No, Gotham Steel does not have a lifetime warranty. However, they do offer a limited lifetime warranty on some of their individual sets and pans. For example, the Gotham Steel Stackable Pots and Pans 11-Piece Premium Nonstick Cookware Set has a limited lifetime warranty and is covered for a lifetime against any defects in materials or craftsmanship.
You can view more information about specific Gotham Steel products and their warranties at their website.
Where is my Gotham Steel order?
Your order is on its way. When you placed your order, you should have been immediately sent an email with an order number and estimated delivery date. If you can’t locate that email, you can log into your account page to look up your order status.
It should show you the order number, the date you placed it, the items you ordered, and any shipping information associated with it. You should also be able to see if it’s been shipped, and if so, the tracking information associated with it.
If you don’t have access to your account page, or if you need further assistance, then you can contact our customer service team directly to inquire about the status of your order. You will need to provide your order number to help them better assist you.
Why is food sticking to my Gotham steel pan?
If your food is sticking to your Gotham Steel pan, it could be due to a few things. First, it could simply be that the pan was not properly preheated. For best results, it is important to preheat your pan over a moderate heat before adding oil or food.
This helps to create an even temperature and helps to prevent food from sticking.
Another possibility is that there is not enough oil in your pan. Even with the non-stick coating, you still need to use some oil when cooking for it to work properly. Make sure to add just enough oil to coat the bottom of your pan.
Another thing to consider is that some foods, such as eggs, are more likely to stick than other foods. If you are cooking something particularly prone to sticking, such as eggs, make sure to reduce the heat a little and stir or flip the food gently.
This helps to ensure a good non-stick result.
Finally, it might just be the age of the pan. After extensive use, the non-stick coating of a Gotham Steel pan can start to wear off and become less effective, making food more likely to stick. If this is the case, you might want to consider replacing the pan with a new one.